Refund policy

At Peace of Mind Packs, your safety and the quality of our products are our top priorities.

Because our kits contain first aid supplies, over-the-counter medications, and personal care items, we do not accept returns of products once they have been delivered. For safety reasons, we cannot resell or restock items that have left our possession.

We will gladly assist with orders that:

• Arrive damaged during shipping
• Contain an incorrect item
• Have a packing error on our part

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the package and contents so we can make it right.

If you have questions or concerns about your order, please contact us. We are always happy to help.

All sales are final. Because our kits contain first aid supplies, over-the-counter medications, and personal care items, we cannot accept returns for any reason. For the safety of all customers, we are unable to restock or resell items that have left our possession.

Exceptions — Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, we will replace it at no cost to you. You do not need to return the item. Simply contact us within 7 days of delivery with your order number and photos of the issue, and we will send a replacement.

We do not offer refunds — replacements only for damaged or incorrect orders.